Work, meetings, debriefings, franchise head visit, GI refresher, trainings... It's never gonna end:
So much that I voiced out abt the productivity of staffs, I didn't get a satisfactory answer. On contrary, we were ask to have teamwork, to help the slower ones who needs help. Ya you help them by repeating myself for a year the same procedures & at the same time doing 3x more work? I wonder where is the teamwork coming from when there's such a huge difference of productivity level. A regular-cum-difficult customer coming to the mass queue asking me to open counter upstairs so that the queue doesn't get caught. Exactly, but they skipped my chance & send someone else up asking me to manage the queue. You work more, & you're ask to work even more. I've customers asking why am I not seated at counter 1 bcos the fastest tellers frm other banks sits for private banking too. I've customers to ask me to slow down my pace for my manicured nails. I've customers today telling me they've seen me work for 2 yrs seeing how fast I've work. BUT ALL OF THESE ARE NOT SEEN BY THE FRANCHISE HEAD? & even when I voice out in front of BSM, DSM, BD, HR & even FH? Ya teamwork? Okay.
Always find the best reasons to make yourself smile even through the dark times.
Ended all classes for sem1 mods. Thank God my off week falls on my exam week. Have all the time for me to memorise all the alien formulas. My sweetie 奶 asked for my exam dates, exams modules so she could pray for me. Hehehex can't wait to go over to eat my fave dishes she promise to cook for me. Love you 奶!
Thanks to the World Cup, the crowd has gone down. While everyone is probably sleeping after their long night, workers like us doesn't enjoy such luxury on a Saturday morning.
After much time given, I'm back to my sleeping body clock again. Thank God I no longer have insomnia at night though nightmares are still inevitable sometimes.
Have been working on my notice board for the past 2 days. Everyone decides to spring clean our 2nd home tgt this morn. It was so funny seeing my officers shifting boxes, & even spill the toner's ink everywhere on the floor that made a huge whooha. It feels like cny is coming again. I guess this "family" is still home where bickers are unavoidable at times.
It's an assignment sat night. I've been working on it since 5hrs ago & I'm only halfway done. Giving up for tonight, it past way my sleeping time.
It's never easy to be content with what you have. Work is not always smooth sailing, customers are not always easy to handle. Colleagues are not always easy to work with, but we all learn to survive & make the best outta it. This is ultimately my team I chose, & I take pride with all I could give. Do not doubt when I'm all determined. I've done more than what I'm suppose to do.
I'll live with it when I've got lower education. I've to suck it up when I've got a lower pay than others. I cannot accept when it's all about the same jobscope & I'm doing 2-3 headcounts workload on a daily basis & when they're so particular about their lunchbreaks & leisurely strolling around even at the peak hours. Which worker in the right mind will think this is perfectly fine? I can no longer give my all at work due to school. I've assignments to hand in, accountings to understand especially, but I get comments like I'm not focus enough when I make mistakes. You can blame for my mistakes, don't say I'm not focus when you know nothing of what I'm going through. One thing you learn from this is that, the more work you do, the more mistakes you make. So why am I here doing so much but all I get is critics? We all learn to work smart, but if this is what I'm taken granted of, it's not motivating. If you think I'm incapable, why not pass down my responsibilities that is not within my jobscope to others that are higher paid? Why is it always " Ask sharlene." I'm not the only senior around, doesn't mean I don't voice means it's fine. I wanna help, painstakingly explaining to my best abillity, taking over their difficult customers if I can sound more convincing. Everyone sees it for themselves how much I'm willing to do for this bank. I can have shorter lunch breaks just to comb the queue, I can break my lunch in between just to serve few more customers only continuing my lunch when the tellers can manage a shorter queue. I can take the responsibility when you want me to make sure your high counters are functioning smoothly, I can do 3x more than your tellers, I can bear my own mistakes when things go wrong. All with one condition, appreciate. I can just leave whenever I've classes, why should I always stay to help do balancing knowing your tellers are far too slow. Why do I always ended up cabbing to school just to help them pack cashbags, count their cash when I've to wait for the rest to ocp. Gimme some breathing space, I'm only human.
FATCA briefing with team:
Spent my day studying at home for upcoming quiz, I'm feeling a lil worried abt my accountings. :( Studies is still my priority for now. Work comes later. Keeping the head high.
